24/7 Emergency dispatch · Brooklyn · Queens · Lower Manhattan Burst pipe? Backed-up drain? Call (718) 555-0199
Brooklyn, NY · Est. 1998

Plumbing, engineered to last.

A small, third-generation plumbing house. We fix what's broken, replace what's failing, and leave your floors cleaner than we found them — for a written, flat-rate price.

90 min
Median response
5 boroughs
Service area
4.97
612 ratings
A plumber working under a kitchen sink On-call right now
Project N° 412 · Park Slope
Copper repipe — finished Tuesday.
NYC License
№ 1845-PL
Response
90 min, citywide
Pricing
Flat-rate, written
Warranty
2 yrs, parts & labor
01 — Services

Every fitting, every fixture. Done once, done right.

All services
01

Emergency plumbing

Burst pipes, gushing fittings, sewer backups. We answer at 3 a.m. and roll a truck inside 90 minutes — citywide, every night of the year.

24/7 dispatchFrom $149
02

Drain & sewer service

Kitchen, bath, basement. Mechanical augering, hydro-jetting, root cutting, camera inspection — and a written report before any digging is proposed.

Camera incl.From $189
03

Water heaters

Tank & tankless: repair, replacement, conversions, recirc loops. Bradford White, Navien, Rinnai certified. Same-day install on most residential units.

Tank & tanklessFrom $1,890
04

Fixture installation

Faucets, toilets, vanities, tubs, dishwashers, disposals — and the supply lines, traps, and shut-offs behind them. We bring the right parts on the truck.

Parts on boardFrom $165
05

Repiping & rough-in

Brownstones, lofts, gut renovations. Copper, PEX-A, cast-iron DWV. We coordinate with your GC and inspector — and we pull our own permits.

Permits pulledBy visit
06

Pre-purchase inspection

Buying a place? We camera the main, pressure-test the supply, and walk every fixture — then write the report your real-estate attorney will actually read.

Full reportFlat $349
02 — How it works

A written price before we lift a wrench.

1

Call or book

A human picks up, asks five questions, and books a 2-hour arrival window — usually same-day, often within 90 minutes.

Same-day · 7 days
2

Diagnose

We arrive in shoe covers, lay drop cloths, and walk the issue — supply, drain, vent. Camera the line if it needs it.

30–60 min · No-charge if no work
3

Flat-rate fix

One number on the page. You sign it, we do it. If it needs parts we don't have, we go get them — the price doesn't change.

Most jobs · same visit
4

Sign-off & warranty

We test it with you, photograph the work, email the receipt, and back parts & labor for two full years.

2-year warranty
Copper plumbing pipe work in progress Project N° 412 · Park Slope
Recent rescue · Sept 2025

A 1910 brownstone, repiped in five days.

The galvanised supply lines had been on borrowed time for a decade. We replaced every riser in Type-L copper, swapped the cast-iron stack on floors 2–4, set a new mixing valve at the manifold — and reopened the walls the same Friday so the family could move back in for the weekend.

5 days
On site, start to finish
0
Callbacks in 8 months
42 ft
Stack & riser replaced
Plumber's hands holding a wrench
03 — The house

A small shop, run the right way.

My grandfather opened Mainline in 1998 in a shopfront on 4th Avenue, with a single panel van and a phone number painted on the side. Three of us run it now — same van bay, same painted number — and we still answer it ourselves.

We stay small on purpose. Two trucks, five fitters, one estimator. It means the person who quotes your job is the person who shows up to do it — and that the names on your invoice are people whose kids go to the same schools as yours.

Plumbing is honest work. Done well, it lasts thirty years and you forget about it. That's the bar.

Daniel R. Castellini
Owner, master plumber
NYC Lic. № 1845-PL
04 — In their words

Six hundred neighbors, on the record.

“Called at 11 p.m. on a Sunday — basement was an inch deep. Diego showed up by midnight, fixed the stop, and refused to bill the night rate. They're the plumber you tell your friends about.
Maya R.
Cobble Hill · Aug 2025
via Google
“Got three quotes for the tankless. Mainline wasn't the cheapest, but they were the only one who actually opened the panel before pricing. Five years, zero issues.”
Jordan & Asha T.
Ditmas Park · Jun 2025
via Yelp
“Repiped our brownstone — five days, on the dot, on the price. Cleanest job site I've ever seen on a renovation. Worth every penny.
The Park Slope job — N° 412
Park Slope · Sep 2025
via Email
05 — Four promises

If we can't fix it, you don't pay.

i

The $0 diagnostic

We come out, we look, we tell you. Decide not to do the work and you owe us nothing — not a trip fee, not a callout.

ii

One written flat price

One number, signed before any work starts. If the job grows, we re-quote in writing — we never tack on at the end.

iii

Two-year parts & labor

If anything we install fails, we fix it free for two years. Same person, same number, often the same week.

iv

The clean exit

Shoe covers on, drop cloths down. We vacuum every workspace before we go — and show you the receipts on the parts we used.

06 — Common questions

The honest answers.

01How fast can you actually get here in an emergency?+
Inside the boroughs we cover, our median emergency arrival in 2025 was 71 minutes from the time you call. Overnight (10 p.m.–6 a.m.) it's a little longer — usually under 2 hours. We always give you a real ETA on the call, and we text when the truck leaves the shop.
02Is the $0 diagnostic really $0?+
Yes — really. Daytime, weekday, in our service area, a diagnostic visit is free if you decide not to do the work. We make our living on the repairs, not the trip fees. Emergency overnight calls carry a $79 dispatch that's waived if you proceed.
03What does "flat-rate" actually mean?+
We diagnose the job, write down everything it'll take, and quote a single price for the finished work. If we mis-diagnose and the scope grows, we re-quote in writing before we keep going. The price you sign is the price you pay — no hourly creep, no surprise materials.
04Do you pull permits for renovation work?+
Always. Anything that touches gas, anything that opens a wall, anything that adds a fixture — we file it with the DOB ourselves and get inspections signed off. The cost is built into the written quote.
05What brands of water heater do you carry?+
Bradford White and AO Smith for tanks; Navien and Rinnai for tankless. We're certified installers on all four. If you've already bought a unit elsewhere, we'll install it — and warranty our labor on it for the same two years.
06Where exactly do you work?+
All of Brooklyn, Queens up to Astoria and Long Island City, Manhattan south of 96th, and select blocks of the Bronx along the Concourse. If you're outside that, call us anyway — we keep a short list of plumbers we trust elsewhere.
07 — Start here

Tell us what's leaking. We'll handle the rest.

A real person picks up the phone. Most jobs are booked inside three minutes — and most visits happen the same day.

Call us directly
(718) 555-0199
Open 24 hours · Every day
Book online instead